Description
Missions
- Organize & execute internal & external technical trainings for Eversys partners
- Answer technical hotline calls
- Work with our Hubspot ticketing system
- Support the RMA process when needed
- Support the telemetry activities
- Collaborate internally to improve our products, identifying potential problems and alerting the teams concerned (Product Management, Production, R&D and Software teams)
- Travel occasionaly to visit/train our clients abroad
- Support Sales team for trials at major accounts interne and external
- Support R&D team for field test purpose for new materials, functionnalities and products
Profil
- Education in a technical field, electronics or mechanical engineering
- Great communication skills & ability to learn new training technics
- Ability to work closely with internal departments and teams
- Previous experience or background within coffee equipment or similar industry would be an asset
- English and German are a must
- French is an asset
What we offer
- Varied work involving all aspects of a technological product
- A dynamic environment with new facilities
- Learning & developmental opportunities
- Being part and influence the development of the company’s activities
- Opportunities to travel and build corporate connections globally
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