Description
* Strong communication skills
* Temporary assignment to start immediately for the next 6 months
## About Our Client ##
Our client, a leading international player in the consumer goods industry with modern offices in the Zurich area, is looking for an energetic, open-minded, and ambitious Customer Service Coordinator (m/f/d) to start immediately in a temporary assignment for the next six months, with a strong possibility for an extension or a permanent take over.
## Job Description ##
In this position the selected candidate will be responsible for the following task area:
* Ensure a top customer service experience by taking care of specific retailers/customers independently
* Manage, enter and process all incoming orders from your customers, whilst taking fulfillment and stock availability into account
* Monitor the timely finishing and shipping of the orders
* Work very closely with the sales force of your marketing area and the regional offices as well as with the internal departments on site
* Help improve the daily processes and you handle claims and issues
## The Successful Applicant ##
In order to be considered for the role, the selected candidate must have:
* Successfully completed commercial apprenticeship or equivalent
* At least 2-3 years of experience in avery similar, international position in a B2B environment
* Excellent communication skills in English, additional languages are a plus
* Work experience with a common ERP system in order management, and general IT-affinity
* Able to set priorities and manage time efficiently
* Flexible and independent individual with the ability to adapt (agility & flexibility) in a fast-growing environment
* Excellent communication and customer service excellence orientated personality being service and quality minded
* Creative problem-solving and analytical skills
* Structured work approach
* Detail-oriented
## What's on Offer ##
The selected candidate will receive a great opportunity to increase its supply chain experience on an international level.
Contact
Martina Bogoevski
Quote job ref
JN-022025-6668082
Job Function
Customer Service
Specialisation
Sales Support
Industry
Industrial / Manufacturing
Location
Zürich
Contract Type
Interim
Consultant name
Martina Bogoevski
Job Reference
JN-022025-6668082