Beschreibung
## The company ##
**-Time is what you make of it.-**
**Swatch is one of the leading Swiss watch manufacturers and at the same time one of the world's most famous brands.**
Since 1983, Swatch has revolutionized the watch industry. We owe this success to the passionate commitment of our employees. Become part of our dynamic, international team!
## Job description ##
**Sales Management - Boost Sales**
*Sales & Performance*
* Contributes to achieving the sales targets by converting walk-in traffic into clients, creating excitement and desire around the product.
*Customer-Centric Excellence*
* Supports customer service efforts, by providing detailed information about product features, pricing, and after-sales services.
*Customer Interaction*
* Interacts with the customers, to assist them and ensure their satisfaction by building customer confidence, being proactive in offering suggestions and sharing product knowledge.
** **
**Setting the scene for the brand**
*Brand knowledge*
* Has a good understanding of the brand, its values, and how it influences customer experience.
*Product Presentation*
* Always maintains an orderly and welcoming sales floor.
* Support with visual merchandising implementation and constantly make sure it remains visually appealing
** **
**Leading & organising the Store**
*Operational excellence*
* Assist with inventory management, including receiving and checking in new stock.
* Assist with repairs, change of straps and batteries.
* Handling of cash register and settlements.
*Tech Savvy & System Proficiency*
* Good understanding of the store systems to handle transactions, inventory and store daily business.
*Time management & Prioritization*
* Efficiently balances his or her time between customer service with operational duties.
## Profile ##
* We are looking for a passionate and experienced multi-lingual Sales Associate who embraces a highly dynamic and international working environment with a high level of flexibility, resilience, and autonomy.
* As Sales Associate, you will be part of our international team providing exceptional customer service, drive sales and contribute to the overall success of our Swatch Stores.
* Become one of our proud Sales Associates representing the brand by demonstrating strong customer engagement and product knowledge.
* High level of energy and enthusiasm.
* Positive, innovative, and motivated by a continuous improvement mindset.
* Professional appearance and demeanour.
* Ability to work flexible hours, including weekends and holidays.
## Professional requirements ##
**Qualifications**
* Education: High school diploma or equivalent; college degree preferred.
* Experience: Previous experience in retail or sales, preferably for a company with fast moving goods/products or in the watch industry.
**Skills (mandatory)**
* Clear communication with the customer, team, and hierarchical line
* Good interpersonal skills
* Strong sales and negotiations skills
* Ability to understand and present technical details
* Proficient in using the POS (Points of Sales) systems and handling transactions
**Benefits - What is in for you**
* Working within an international, diverse, and dynamic team.
* Be at the forefront of innovation within the watch industry.
* Personnel discount on a large selection of Swatch Group products (40%)
* Good performance paired with continued business needs translate into an open-end
* Development and training opportunities.
* Contribution to health insurance costs
## Languages ##
* Excellent knowledge of German and English
* Good level of Chinese
* Indian, and Arabic would be an asset
## Contact ##
Rani Houyez: rani.houyez@swatchretail.com
Job location
3800 Interlaken (Bern)
Switzerland
Company address
Swatch Ltd
Nicolas G. Hayek Strasse 1
CH-2502 Biel
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