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Beschreibung

Code de référence:  108931

# CDD - Client Marketing Data & Knowledge Project Manager #

Meyrin, GE, CH

Fixed Term

  

  

L-histoire de Cartier repose sur l'audace et la passion. Nous avons adopté un esprit pionnier et audacieux qui continue d-inspirer nos équipes, tous métiers confondus, de nos boutiques à nos ateliers et nos sièges sociaux depuis plus de 170 ans. Nous comptons plus de 9000 collaborateurs de 105 nationalités différentes qui partagent un esprit indépendant et un engagement envers l-excellence, et qui ont pour ambition d-enrichir en permanence l-héritage de la maison en repoussant les limites de la créativité.

  

  



This position is embedded in the Client Marketing team which is based on 4 pillars: Client Relation, Client Services, Client Insights and Client Marketing Data & Knowledge.

The Client Marketing Data and Knowledge project manager will help the Director to manage team & community. His/her role will be transversal, working very closely with team members of the Client Marketing team but also with team members of other teams such as Digital and technology. He/she will also take part of client data management projects for the Maison. He/she will also work on coordination for special events and realize monthly reports and presentations according to management requirements.

 

**KEY RESPONSIBILITIES:**

 

**BUDGET MANAGEMENT (30%)**

Act as the reference for the CMDK team for the budget:

\- Establish the annual budget, reviews and landing in correlation with management.

\- Control and monitor monthly team-s T&E & Fees.

\- Manage and monitor the budget on a daily basis (invoice follow-up, SAP tracking, discussion with teams).

\- Manage communication with the accounting department to relay the team's needs and find solutions.

 

**MEETINGS & EVENTS ORGANIZATION (30%)**

\- Prepare monthly calls with the markets: assess needs, retro-planning, consolidate presentations, distribute Q&A, post-meeting follow-up.

\- Prepare all team meetings with management, managers, other teams: agenda, retro-planning, content, post-meeting follow-up.

\- Manage team events planning, organization, booking, presentation, and post-event follow-up.

\- Live management of the presentation from a technical point of view (ie. room testing).

\- Ensure quality control of presentations (coherence & clarity of the message, aesthetic of the presentation) and participate in technical support during large-scale presentations.

 

**TRANSVERSAL PROJECTS MANAGEMENT (20%)**

FOR EACH TEAMS-s PILLAR: CLIENT DATA ANALYSIS, CLIENT DATA PROGRAM, CLIENT DATA OWNERSHIP & PRODUCT INFORMATION

\- Participate in occasional missions to support the team in successfully completing projects (tool changes and testing, drafting specific content, review content, etc).

\- Provide advisory and support role to the team.

\- Act as the team's training referent (support teams in person and digital training, ensure proper follow-up of team training).

\- Manage monthly reports and presentation for Client Marketing management and Exco.

\- Support the Team on specific projects:

* * Support reporting development,
* Support data project managers in documentation / set up phase,
* Collect and consolidate Business requirements from Cartier markets.

 

**DIRECT SUPPORT OF THE DIRECTOR (10%)**

\- Manage internal and external communications redaction on director behalf (newsletters, posts, pitch decks, speeches, and presentations).

\- Support and communicate with the director in decision-making, project management, and initiative implementation.

\- Support the director in the annual strategic planning processes (JAV: team building, WWM: worldwide meeting, CMCM: client marketing collaborative meeting) by acting as a project manager and ensuring alignment with the team.

 

**TEAM COORDINATION (10%)**

\- Participate in onboarding new hires (IT requests, welcoming, etc.).

\- Implement and optimize procedures/tools (onboarding, budget, presentations, etc.) for gain in efficiency and productivity.

 

 

**JOB PROFILE:**

 

Master's degree in Business Management, Computer Sciences, Computer Engineering or related field with a proven 5 years- experience in data management with International exposure, in Marketing, Client or Communication Analytical, organizational and synthesis skills.

 

**Languages:** Fluent in both English & French

 

**Skills:**

* Strong international project management skills
* Flexibility, proactivity and independent working style,
* Client & Service Oriented
* Expertise in Luxury Retail Industry is a plus
* Solid Powerpoint presentation skills
* An analytical mindset with problem-solving skills
* Good communication, collaboration, and organizational and synthesis skills
* Knowledge of "Client" and/or "CRM" strategy and ambition in an international retail environment is a strong asset






**En savoir plus sur la vie chez Cartier**





www.careers.cartier.com



Richemont possède plusieurs des plus grandes entreprises mondiales dans le domaine des produits

de luxe, avec des atouts particuliers dans les domaines de la bijouterie, des montres et des

instruments d'écriture. Cartier a rejoint le groupe en 1988.

**En savoir plus sur le Groupe Richemont**